Haven Harbour wins 2014 Best Customer Service Marina!!

Marinalife announces winners of their 5th Annual 2014 Best Marina Contest, and Haven Harbour Marina was voted Best Customer Service Marina.  We are very excited and honored to receive this award and thank all of our customers for their support and vote!  Read the full press release here  http://www.havenharbour.com/announcements.

 

 

 

 

Did you know?

We consistently rate as one of the “Best in the Bay” in numerous categories.


 Marinalife Announces the Winners of the 5th Annual 2014 Best Marina Contest

Baltimore, MD - Marinalife is pleased to announce the winners of the 5th Annual 2014 Best Marina Contest. Congratulations to Nantucket Boat Basin in Nantucket, MA for winning Best Transient Marina and to Haven Harbour Marina in Rock Hall, MD who was voted 2014 Best Customer Service Marina.

Voted Best Transient Marina 2014, Nantucket Boat Basin in Massachusetts goes the extra step to welcome boaters with complimentary pre-arrival concierge services, pump-out at slip, Wi-Fi, welcome bag and also pet and kids amenities. The 240-slip full-service marina caters to the boater and is just two blocks from Nantucket Center, a historic and charming seaport with unique shops, galleries and fantastic restaurants. “We are ecstatic to be voted the Best Transient Marina. Our staff takes pride in working every day to exceed our guests’ expectations and ensure their stay with us is second to none. We appreciate our customers’ support and thank them and Marinalife for this great recognition. It is an amazing honor and we look forward to hosting our guests again next season,” said Christina Martin, Director of Marina Operations, Nantucket Boat Basin.

Tucked into the protected cove of The Haven on beautiful Swan Creek, Haven Harbour Marina is a complete yachting center and full service boatyard for those who want a family-oriented marina, resort amenities and transient dockage. Voted Best Customer Service Marina, The owner and staff strive for perfection, anticipating all your needs by creating an environment to make your boating a pleasurable experience. “At Haven Harbour Marina we strive daily to make every customer’s experience a positive one,” says Woody Loller, General Manager. “We are very honored to receive this award and wish to thank all of our customers for their support.”

Congratulations to Newport Marina in Newport, RI who came in a close as the runner-up for Best Customer Service Marina. Harbour Town Yacht Basin in Hilton Head, SC and Pink Shell Beach Resort & Marina in Fort Myers Beach, FL tied as the runner-up marinas for Best Transient Marina 2014.

Joy McPeters- President/CEO of Marinalife, LLC 1414 Key Highway, Baltimore, MD 21230 410-752-0505; This email address is being protected from spambots. You need JavaScript enabled to view it.; marinalife.com

About Marinalife:  Founded in 2000, Marinalife (marinalife.com) brings together the boating community through a comprehensive membership program offering boaters online marina reservation services and information, trip planning and travel tools and boaters insurance. Marinalife publishes a quarterly magazine highlighting marina and boating destinations, members’ cruising stories and captain’s tips. Marinalife's mission is to make boating easy by providing services and information to simplify logistics and alleviate stress for all types of boaters.


New Fitness Room

 

Announcing the addition of a small Fitness Room at Haven Harbour Marina!  The Fitness Room is located above the Reception Center Lounge (former VIP Room) and it includes 2 treadmills, an elliptical machine and a recumbent bike, all with a beautiful view of the water!  It is currently open from dawn till dusk.  Stop by and check out this wonderful new amenity!!


 Jonathan Jones Receives Prestigious ABBRA Award

American Boat Builders & Repairers Association honored Jonathan Jones, former General Manager/Executive Vice President of Haven Harbour, with the Dennis Snow President's Award.  This award is given for significant and lasting contributions to the boatyard and marine service/repair industry, and was awarded to Jonathan during ABBRA's Annual Awards Dinner & Meeting on January 24, 2013 in Ft. Lauderdale, FL.  Read the full press release here... http://www.boatingindustry.com/news/2014/01/29/abbra-honors-jonathan-jones-with-dennis-snow-presidents-award/ .  Congratulations to Jonathan.  Well deserved!


 Community Food Pantry Donation

Each year Haven Harbour Marina employees contribute their time and money to a group donation or community service project during the holiday season.  In past years we have collected toys for children, sent care packages to troops, made blankets for seniors, etc.  This year we made a group donation to the Kent County Community Food Pantry of 245 pounds of food and $300.00.  The Food Pantry provides supplemental food to persons in Kent County with limited incomes.  Every year, especially around the holidays, the demand for food is greater.  If you would like to help or contribute to our donation, please drop off non-perishable food items to the marina office by December 6, 2013.  Thank you.

 


 And The Winner Is....

CONGRATULATIONS to Dr. Richard Savini, the owner of "Jema Duo" in R60, and Steve Butler, the owner of "Radio Waves" in R36, for being our August and September slip card drawing WINNERS!

Richard's card was drawn from the collection of completed August slip cards, and Steve's from the completed September slip cards.  If you are not familiar, the Slip Card stations are located on the dock boards at the end of each dock.  We ask the slipholders to complete one of these cards each time their vessel is going to be out of the slip overnight.  These  cards assist us with transient placement and help ensure that their slip is open when they return.  Each month we will be drawing a winner from the completed cards.  Don't miss your chance to win!!

Richard has won a bag filled with Haven Harbour goodies!
Congratulations Richard!
Steve has won an 8oz. jar of Kanberra Gel!
Congratulations Steve!
 
July Winner:  Peter Wilm, "Office" R19 - Wine Gift Basket.  Congratulations Peter!
June Winner:  Brent Rhoads, "Copacetic" R21 - $50 Passages Gift Certificate. Congratulations Brent!

  New Construction

Construction is complete!  Stop by the Marine Store/Ditty Bag and Reception Center to check out these
newly renovated areas.  The store has been revamped and we have installed a brand new, custom built point-of-sale workstation area, designed to look like the transom and hull of a vessel.  This new workstation has been designed to house all store personnel in a central location.  Diana Williams, our Parts Clerk, as well as, our store Sales Associates, Bob Celuska and Beverly Jones, are enjoying this new area.  The creation of this new central workstation will allow us to bring some popular stock items from the second floor downstairs to make them more accessible.  

The second floor of the Reception Center is being completely remodeled as well to become a premier 

 indoor customer lounge area.  While Hal Hopkins, our Dockmaster's office/desk  remains in this area, the rest of the space is available for customers to sit and/or eat  at the new bar area, read the paper, or watch the weather or a football game in  the comfortable sitting area, both with flat-screen TVs.  We will also be using this  new area to show our Friday night movies, in a cool, bug-free environment.  Next movie is schedule for Friday, July 26th!

 

 


2 New Inn Rooms

Announcing the addition of two new rooms to our overnight options.  The Harbour Inn Building (formally the Buckley Building) will now house additional Inn rooms.  The Boathouse Suite, located on the second floor of the Harbour Inn building (directly behind the High Tide Inn), is a two bedroom suite.  This suite features two bedrooms, 1 King and 1 Queen, a full bath, kitchen area and living room area with queen pull out sofa.  It sleeps up to 6 people and has a 2 night minimum stay.  The Dry Dock room, located on the first floor of the Harbour Inn building, is a 1 bedroom efficiency.  It features a queen futon bed, private bath and kitchen area.  All rooms can be viewed and reserved at our website www.thehightideinn.com.