Inn & Events Manager
Haven Harbour Marina Resorts is seeking an Inn and Events Manager to oversee the daily operations of our premier Inn at Haven Harbour, ensuring high standards of guest service, cleanliness and comfort. Additionally, this role will manage and coordinate events hosted at the inn, including weddings, reunions, retreats and other special gatherings, helping ensure each event is executed flawlessly.
KEY RESPONSIBILITIES:
Inn Operations:
- Supervise and train front desk and housekeeping staff
- Ensure all guest accommodations are maintained to the highest standards
- Manage guest check-in and check-out processes and resolve any guest concerns promptly
- Maintain inventory of supplies and coordinate with vendors for restocking
- Oversee the preparation and presentation of daily complimentary continental breakfast
Event Management:
- Coordinate logistics for events, including venue setup, catering and audiovisual requirements
- Liaise with clients to understand their event needs and ensure expectations are met
- Manage event budgets and timelines, ensuring events are executed within scope and on schedule
- Supervise any event staff and vendors to ensure smooth operations
- Help promote the inn as a premier event destination by coordinating with marketing team
Administrative Duties:
- Develop and manage annual budget, track monthly financial performance and provide regular reports to senior management
- Monitor occupancy trends and adjust pricing strategies to maximize revenue and profitability
- Manage operational costs, review vendor contracts and identify savings opportunities without compromising service quality
- Maintain cost-effective inventory levels and coordinate purchasing in line with budget forecasts
- Provide weekly reports to senior management are necessary to ensure reservations-occupancy-pricing mix is actively managed and on track to meet business objectives
WHO WE'RE LOOKING FOR HAS:
- Capacity to be a full-time employee
- Live on-site (at no cost) during summer months, with option to live on-site year-round
- Minimum of 2 years experience in hotel and/or event management
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency computers and email software
- Ability to work flexible hours, including weekends and holidays
- Passion for delivering exceptional guest experiences
JOB PERKS:
- On-site housing at no cost
- Competitive pay (commensurate with experience), inclusive of on-site housing and utilities
- Benefits that include 401(k) with matching, health and life insurance, paid time-off, employee discount and more
APPLY HERE:
